Nothing is more critical today than timely, reliable and comprehensive customer service. You demand higher levels of service, and MAG Maintenance Technologies delivers with integrated award-winning service programs strategically located and designed to fortify your competitive position with superior quality and customer support. Our prompt and accurate support reflects our broad service experience across a wide variety of industries and global presence with over 250 service engineers worldwide.
MAG Maintenance Technologies – providing the highest levels of quality service and support before, during and after installation that you have come to expect from the leader in machining solutions.
World-Class Call Center
Our vision for service excellence includes our world-class Call Center, manned 24/7 by highly-qualified support technicians, our Interactive TechSupport™ built right in to our machines for video, voice and data delivery, and our exemplary field service organization staffed with factory-trained technicians. Our service professionals support the full line of MAG Industrial Automation Systems’ equipment, as well as over 50 legacy brands of machine tools.
Machine Installation
MAG Maintenance Technologies‘ experienced and knowledgeable factory-trained service technicians provide comprehensive program management and turnkey services including installation, rigging, relocation and training and always with the assurance of global industry standards compliance.
Preventive Maintenance
Customize your parts kits and MAG Maintenance Technologies services with our preventive maintenance and reliability assurance program. MAG Maintenance Technologies‘ resources go further with predictive/ preventive maintenance programs offering three plans to meet your demanding needs, utilizing factory-trained professional service engineers providing turnkey service.
Machine Certification
Select our machine inspection program to have your machine thoroughly assessed by our expert technicians. Health Check™ is a complete machine inspection and status reporting program. In addition, our machine certification services utilize the latest proven technologies to accurately align your machines in all machine axes.
Machine Relocation
Is relocating a machine required? Let us provide the technicians, supervision and complete turnkey services to help you meet your critical production schedules while relocating your machine. And if pre-owned equipment is your desired choice, we will assist you in assessing your manufacturing needs and locating the most appropriate pre-owned equipment through our established network of suppliers.
Training
And get top quality training with our experienced instructors across our wide variety of Vertical and Horizontal Machining Centers, 5-Axis Machining Centers, and our line of Specialty Machine tools. Our extensive classroom training programs provide mechanical, electrical, controls, programming and operator training at our facilities or on-site at yours. We are also excited to offer our customers web-based training through MAG University!
